Technical Support Guidelines

Before contacting technical support, please try the basic troubleshooting steps for your issue, such as restarting the app, restarting your device, and checking your internet connection.

When contacting technical support, please include:

• Device type
• Internet connection type
• Description of the issue
• Any error messages
• Screenshots if available
• The email used for activation

Providing complete information helps support troubleshoot your issue faster and more accurately.